Every COD order is a bet on a delivery you can't fully control.
RTO OS is a practical system for cutting avoidable COD failures, from order confirmation to NDR recovery, that we're building in the open with a small group of Indian D2C founders.
Lightweight COD confirmation flows to catch doubtful orders before money and inventory ship out.
Reduce risky COD risk
Practical rules for high-value, repeat-failure, and otherwise high-risk orders.
Recover failed deliveries confirm
A structured NDR follow-up sequence aimed at turning avoidable failed attempts into delivered orders.
What it's shaping up to include
COD confirmation templatesReady-to-send customer messages and decision rules
Prepaid conversion nudgesSimple reasons for customers to pay before dispatch
Risk-rule playbookSignals founders can apply using existing order data
NDR recovery workflowA repeatable sequence for failed-delivery follow-up
Early access
Want to help shape it?
We're looking for a small number of Indian D2C brands with COD or delivery exposure to look at this early and tell us honestly whether it's worth building further.